Hospitalized in Mexico. We Get Canadian Patients Home.
JET COMPANION is a Canadian medical repatriation company.
Each year we bring dozens of Canadians back from Mexico with medical support.
Medical emergency in Mexico. A common scenario.
We understand the circumstances because we have been there numerous times before:
- The anxiety of being vulnerable in an unfamiliar environment, without a support system
- The daily cost escalation at the private hospital
- A family member missing work and needing hotels, meals, taxis in the meantime
- The insurance company being on a different timeline or coverage that has capped out
- The airline denies the patient boarding if not escorted by a medical professional
- The sense of urgency to have surgery, or start rehab in Canada
- Possibly a language barrier leading to gaps in communication
Canadian medical escorts for Mexico to Canada patient transfers
From the moment we are activated, we organize everything from bed to bed:
- We communicate with the Mexican hospital (in Spanish)
- We book the new tickets and special service requests and get the airline approvals. We book ground transportation to and from the airport.
- Our flight nurse takes the next available flight, to pick up the patient.
- Our Transport Physician takes responsibility for the transfer.
- All equipment needed for a safe transfer is made available to the patient.
- If needed, we’ll arrange admission in a Canadian hospital.
Common locations in Mexico we fly into:
Wherever Canadians go, we follow. Common medical repatriations start in:
- Cancun
- Puerto Vallarta
- Cozumel
- Cabo San Lucas
- Mazatlan
- Ixtapa
- Guadalajara
Medevac from Mexico to Canada
For patients who cannot travel on a commercial fight with a medical escort, we can organize a bed-to-bed air ambulance transfer to any Canadian province.
However, call us before you assume you need an air ambulance. We’ll give you a straight answer within the hour.
Common cases we handle in Mexico:
- Snowbirds suffering a medical emergency at one of the beach destinations
- Canadians getting disembarked by a cruise ship in a Mexican port like Cozumel, Manzanillo or Ensenada.
- Adventurers involved in an accident, in the Mexican interior
- Post-surgical escorts for Canadians who undergo bariatric, plastic or orthopedic surgery in Mexico
How much does repatriation from Mexico to Canada cost?
An air ambulance from Mexico to Canada typically runs $70,000 to $90,000 Canadian.
A commercial medical escort on the same route typically costs $9,000 to $18,000 Canadian. For comparison: an ICU bed in Mexico can easily cost $2,700 Canadian per day, excluding specialist consults, diagnostic tests, procedures and medication.
The bed-to-bed price for a medical repatriation from Mexico to Canada depends on routing, seasonality, care needs, most appropriate ground transportation among other factors.
Frequently Asked Questions
Are there any flights between Mexico and Canada with lie-flat business class seats?
Yes, both Air Canada and WestJet operate some flights on their wide-body aircraft, featuring lie-flat business class pods out of high-volume Mexican destinations like Puerto Vallarta and Cancun. However, most flights between Mexico and Canada are operated by single aisle, narrow-body aircraft with continental business class seats.
Can I request a commercial airline stretcher from Mexico to Canada?
No. Commercial airline stretcher service is not available on any Mexico to Canada route.
How quickly can you move?
Once a patient is cleared to fly, we typically depart to Mexico within 24 hours.
What if the patient is in the ICU?
Call us anyway. We assess case by case. If commercial flight or air ambulance isn’t appropriate yet, we’ll tell you honestly and advise on next steps.
What hospitals in Mexico can you coordinate discharge from?
For most private hospitals in tourist hotspots like Cancun and Puerto Vallarta it won’t be the first time that we pick up a Canadian patient for medical repatriation. But we also work with public hospitals in not-so common areas: in fluent Spanish if necessary.