Medical Repatriation from the Canadian Rocky Mountains
Medical Repatriation from Banff, Jasper and the Canadian Rockies
JET COMPANION gets sick and injured patients home safely by ground- or air ambulance, commercial stretcher or nurse-escorted commercial flight.
- Alberta-based medical transport company
- Capable of organizing bed-to-bed patient transfers from Banff, Canmore, Lake Louise, Jasper, Golden and surrounding Rockies to anywhere in Canada or around the world
Call +1 780 870 2442 (urgent cases)
What to do when a traveler needs medical assistance in the Canadian Rockies
Emergency Response
Call 9-1-1 for Emergency Medical Services and transport to a local hospital. Serious cases are transferred by ground or air ambulance to major hospitals in Calgary or Edmonton. JET COMPANION does not respond to scene calls or emergency transfers.
Plan ahead for Medical Repatriation
Contact JET COMPANION to start planning a medical repatriation to a hospital, rehab, home or long term care in your home community, in Canada or overseas.
Bed-to-bed transfer
Once the patient is stable for travel, we will pick up the patient and organize the bed-to-bed transfer with medical care en route, using the most appropriate combination of ground- and air transport options.
What medical transport options are available in the Canadian Rockies
- Air ambulance: a private medical flight with a stretcher and medical equipment, capable of using smaller airports.
- Commercial flight: for stable patients and longer flights, out of Calgary or Edmonton to destinations in North America and overseas.
- Commericial airline stretcher service: for bedridden patients, out of Calgary, Edmonton or Vancouver to international destinations only.
- Ground ambulance: non-emergency stretcher service is available by road, covering large distances between Alberta, British Columbia, Saskatchewan, Manitoba and the most Northwesthern states of the USA.
Why families and insurance companies choose
JET COMPANION for medical transport from the Canadian Rockies

Quick activation time
We operate out of Edmonton International Airport, close to the Rockies corridor, and can have any patient picked up within 24 hours.

Direct lines of communication
Our operations team work directly with the hospital , airline medical desks and a vast network of assistance partners.
Frequently Asked Questions
How do I start a medical repatriation from Banff or Jasper?
Contact JET COMPANION with the patient’s location, diagnosis and destination. We speak with the treating hospital; confirm the patient is fit to travel and arrange ground and air transport from the hospital to the destination.
Do you replace 911, STARS air ambulance or the public air ambulance program?
No. Emergency response and the stabilization in a hospital is provided by the provincial Emergency Health Services. JET COMPANION arranges planned, non-emergency medical transfers once the patient is stable enough to travel.
Can you fly a patient directly from Banff?
Banff and Jasper do not have commercial airports. Patients are usually moved by ground ambulance to Calgary or Edmonton, then continue by air ambulance, commercial stretcher or escorted airline flight.
How much does a medical flight from the Rockies cost?
Cost depends on distance, the patient’s condition and the type of transport. Escorted commercial flights and airline stretcher service usually cost far less than a private air ambulance. Contact us for a no-obligation quote.
Will my travel insurance pay for transport home?
Often, yes, if the transfer is medically necessary and pre-approved. Check your policy and call your insurer’s assistance line early. We can provide the documentation they require.
Do you serve other Rockies locations besides Banff and Jasper?
Lake Louise, Kananaskis, Golden, Field, Revelstoke, Radium Hot Springs and the Bow Valley, plus the Kootenay and Yoho areas.
Can you arrange medical repatriation from the Canadian Rockies to another province?
Yes. We are regularly activated by hospitals, insurance companies and private families to transfer patients by ground to British Columbia or Saskatchewan, or by air to any Canadian province, as far as Ontario, Quebec and Nova Scotia.
Can you arrange medical repatriation from Banff or Lake Louise without a travel insurance?
Yes. We work with private-pay families, as well as employers and NGOs. If there is no insurance coverage, we can provide a clear quotation for the required medical transport.
- Someone you love is hurt or ill in the Rockies?
Email: ops@jet-companion.com