Case management support for assistance centers

Case Management Regional partner for international assistance companies

When time is pressing, it can be challenging for assistance centers overseas to find local service providers who are responsive, cost-effective and available at short notice.

Booking medical transport in Canada can be confusing as patient transport options vary among different provinces. JET COMPANION offers case management services for assistance centers and aeromedical providers overseas, that includes expert advice,  local coordination and logistical support.

Local support for patient transports in Canada

A ground ambulance or a NEMT-service in Toronto?

A King Air or a float plane in Vancouver?

A basic air ambulance or a critical care jet in Winnipeg?

A commercial medical escort for a connecting domestic flight?

It takes aeromedical knowledge, local expertise and a solid network to accurately match the requested care level with locally available resources.

Ground transfers for international patients in Canada

JET COMPANION keeps an up to date database of Canadian transport providers, that offer ground transfers or domestic air transfers :

  • SUV’s and wheelchair vans
  • Stretcher service / Non-emergency medical transport vehicles
  • BLS and ALS ambulances
  • Critical care transport teams
  • Wing to wing transfers by air ambulance, stretcher charter or private medical charter
  • Commercial medical escorts on domestic flights to and from an international hub with Air Canada, WestJet, Porter Airlines or other Canadian air carriers.

Last minute arrangements for international patient transports in Canada

When we book a ground transfer, we also take care of the coordination between the transport provider, the airline, the FBO and the hospital. We then circle back the information to your operations center.

Canada is a dynamic and ever changing country when it comes to medical assistance. Wild fires and exteme weather conditions can lead to airport closures,  small communities can be difficult to reach and distances can be long. 

Are you dealing with a missconnection due to delays, a last minute cancellation, a diversion or change of plans? No worries. We’ll here to help and we’ll be on top of things in real-time.

Other medical assistance services

JET COMPANION can also assist with:

  • Medical reports
  • Medical translations
  • Bed and accepting physician searches
  • Bedside assessments
  • Fit to fly clearance

Contact us today to explore alternative Case Management options!

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